Improving Performance Using Balanced Scorecard
About the Training/Workshop
Overview
What exactly is a Balanced Scorecard? A definition often quoted is: “A strategic planning and management system used to align business activities to the vision statement of an organization”. A Balanced Scorecard attempts to translate the company’s vision and mission statements into the practicalities of managing the business better at every level and translate them into operational objectives that drive both performance and behavior.
This one-day Balanced Scorecard session covers the processes of building, implementing and using a Balanced Business Scorecard to improve performance. Attendance in this one-day session will result in individuals increasing their knowledge, skills and experience in the use of the Balanced Scorecard.
Objectives
• Understand the use and contribution of Balanced Scorecard (BSC) in business
• Learn how to apply BSC in creating and implementing business strategies
• Design and build a Balanced Scorecard
Who Should Participate
Anyone who is working in an office environment and anyone who is involved & responsible for any functions or responsibilities within an organization (e.g. managers, supervisors, staff, etc.) may attend. Professionals ranging from those with little or no experience of the Balanced Scorecard approach and to those already implementing BSC are welcome on this session. The added value of the seminar is in showing how to best use the Balanced Scorecard methodology in maximizing the effect of their work within their organization. There are no prerequisites for this course.
Key Topics
Module 1 – Introduction to Balanced Scorecard
1. What Balanced Scorecard is:
• The Development and History of Balanced Scorecard
• Terminologies Used in Balanced Scorecard
• The Cause and Effect process
2. Use of Balanced Scorecard in Business
• Use in Strategic Planning
• Use in Business Strategy
• Use in Performance Management
3. Balanced Scorecard Perspectives
• Financial Perspective
• Customer Perspective
• Business Process Perspective
• Learning and Growth Perspective
Module 2 – Building the Balanced Scorecard
1. Business Strategic themes
• Organizational Effectiveness
• Organizational Efficiency
• Performance Management
2. Balanced Scorecard Strategy Maps
3. Creating and Aligning the Organization to the Balanced Scorecard strategy
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TIME: 9:00 AM to 4:00 PM
VENUE: Unit 2 2/F Intellect Bldg. MacArthur Highway, Brgy. San Sebastian, Tarlac City, Tarlac
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Contact Details:
Contact Numbers: (045) 923.1751 or text/call 0920.959.4020 or 0949.993.9043
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