Collection Management and Strategies
About the Training/Workshop
Overview
Collection is a challenging task either be it personal or business. Maintaining good relationship with borrowers or debtors while keeping the payment delinquency level at bay is crucial in the collections business.
Learn how to maximize collection while keeping your borrowers loyal to you.
Objectives
• To be able to effectively maximize collections amount and reduce delinquency levels
• To be an efficient and professional collector
• To develop metrics and interpret data in terms of collections productivity
Who Should Participate
• Managers and staffs in collection departments
• Entrepreneurs
Key Topics
I. Planning your collection management strategy
II. Skills of an effective collector
III. Assessing clients for the proper approach
IV. Effective collection techniques
A. Opening
B. Collaborating
C. Negotiating
D. Educating
E. Closing
V. Phone collection techniques
VI. Difficult collection problems
VII. How to locate missing clients
VIII. Sample collection letters
IX. Overview of Small Claims Act
X. Unlawful collection practices
XI. Do’s and don’ts of collection management
XII. Evaluating your collection effort
XIII. Workshop
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Click here to -> CHECK SCHEDULE
TIME: 9:00 AM to 4:00 PM
VENUE: Unit 2 2/F Intellect Bldg. MacArthur Highway, Brgy. San Sebastian, Tarlac City, Tarlac
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Click here to -> DOWNLOAD MANUAL REGISTRATION
OR
Click here to -> REGISTER ONLINE
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Contact Details:
Contact Numbers: (045) 923.1751 or text/call 0920.959.4020 or 0949.993.9043
For inquiries, you may also leave a message in our CONTACT FORM.