Customer Service Training
About the Training/Workshop
Overview
Customer service is probably the most overlooked area of improvement. All of us have, at one time or another, suffered from poor customer service. The lost revenue from a dissatisfied customer is hard to estimate since the person may tell a hundred more people not to patronize your establishment. The seminar teaches many ways to radically upgrade your current customer service standards.
Objective
- To learn various techniques to improve your customer service.
Who Should Participate
- employees in contact with customers
- managers
- business owners
Key Topics
- Customer service defined
- Importance of customer care
- Types of customers and their expectations
- Meet and greet techniques
- Handling customer complaints professionally
- Customer delight and loyalty
- Workshop
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Click here to -> CHECK SCHEDULE
TIME: 9:00 AM to 4:00 PM
VENUE: Unit 2 2/F Intellect Bldg. MacArthur Highway, Brgy. San Sebastian, Tarlac City, Tarlac
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Click here to -> DOWNLOAD MANUAL REGISTRATION
OR
Click here to -> REGISTER ONLINE
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Contact Details:
Contact Numbers: (045) 923.1751 or text/call 0920.959.4020 or 0949.993.9043
For inquiries, you may also leave a message in our CONTACT FORM.