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Negotiation and Assertiveness Training
About the Training/Workshop
Overview
Save millions in lost opportunities due to poor negotiation strategies and lack of assertiveness. Negotiating expertise and assertiveness are essential skills for both business and personal success. Almost everyone from purchasers and managers to sales persons and customer service representatives will encounter situations that need negotiation or assertiveness. Learn the principles that will enable yourself or your personnel to negotiate with confidence.
Objectives
• To know how to prepare for negotiations
• To determine your minimum objectives
• To know the different styles of negotiation
• To be more assertive
• To be more successful by being an effective negotiator with an assertive personality.
Who Should Participate
• Purchasers
• Supervisors
• Managers
• Leaders
• Sales personnel
• Customer service representatives
• Business development officers
• Those who want to improve their negotiating skills
• Those who want to be more assertive.
Key Topics
I. Effective Negotiation
• Introduction
• What is negotiation?
• Why do we need to negotiate?
• What is BATNA in negotiation?
• Different negotiating behaviors
• Case study: why an executive assistant should negotiate well?
• How to persuade your executive
• Styles and stages of negotiation
• Effective negotiation
• Importance of communication in negotiation
• Characteristics of a good negotiator
II. Assertiveness Training
• Introduction to assertiveness and definition
• Making the change
• Why be assertive?
• Assertive vs. Unassertive
• Tips for behaving more assertively
• Tips for behaving less aggressively
• Asserting yourself in important situations
• Employees assert themselves in the workplace
• The winning YOU
• Summary and conclusions
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Click here to -> CHECK SCHEDULE
TIME: 9:00 AM to 4:00 PM
VENUE: Unit 2 2/F Intellect Bldg. MacArthur Highway, Brgy. San Sebastian, Tarlac City, Tarlac
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OR
Click here to -> REGISTER ONLINE
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Contact Details:
Contact Numbers: (045) 923.1751 or text/call 0920.959.4020 or 0949.993.9043
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