Effective Office Administration
About the Training/Workshop
Overview
Administrators are vital to the smooth running of any organization and play a key role in contributing to the performance of their teams and departments. Their effectiveness has a direct influence on the productivity and efficiency of others and often determines the quality of service provided to internal and external customers.
This seminar has been designed to enable administrators to enhance their personal effectiveness and working practices, build stronger relationships, broaden their contribution to the team and achieve excellence in the service they provide to colleagues and customers.
Objectives
• Understand the core responsibilities of office professionals
• Identify, review and update the basic administrative systems required by an organization
• Understanding the importance of dealing with confidential documents and issues
• Understand how to deal with incoming mail and tasks and how to refer tasks to the right people
• Confidently tackle the various methods of filing
• Describe the importance of optimizing technology e.g. email and the internet
• Develop policies and procedures on administrative systems and write them into a manual
Who Should Participate
This practical and highly interactive seminar is ideal for all people who have the responsibility of developing administrative procedures to make the administrative component of the organization more effective and efficient and so aid the organization in attaining its mission, vision and objectives.
Key Topics
I. Administrative systems
• Identify administrative systems including filing systems and staff administrative systems and business systems
• Identify the elements and application of each system in relation to the company and legal requirements
• Identify resources such as staff, information technology, office space and management requirements for the development of these administrative systems.
• Identify ways of finding resources in a specific business institution
II. Develop and update administrative systems
• The administrative requirements are identified to meet the specific needs of a selected organization
• The identified administrative systems are developed in accordance with organizational requirements
• The administrative systems and procedures identified are presented to management and staff for approval
• Feedback is obtained from management and staff regarding the suitability of systems on specifically designed feedback forms
• Agreed changes are made to the systems
III. Develop systems to keep information at the required level of confidentiality
• Administrative information which should be kept confidential is identified in accordance with legal, company and industry requirements and practices
• Systems are developed to keep administrative information and record confidential and maintain the secrecy of such information as required legally and your company.
IV. Develop policies and procedures on administrative systems
• Develop administrative systems and procedures which are aligned with legislative and organizational requirements
• The procedure for each element of the administration system is explained to employees in line with policies developed
• The policies and procedures are collated into a written manual in company-specific format
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Click here to -> CHECK SCHEDULE
TIME: 9:00 AM to 4:00 PM
VENUE: Unit 2 2/F Intellect Bldg. MacArthur Highway, Brgy. San Sebastian, Tarlac City, Tarlac
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Click here to -> DOWNLOAD MANUAL REGISTRATION
OR
Click here to -> REGISTER ONLINE
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Contact Details:
Contact Numbers: (045) 923.1751 or text/call 0920.959.4020 or 0949.993.9043
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