How to Make Your Customer Service Excel in Warehousing & Logistics
YOUR WEBINAR HOST
NORMAN H. ADRIANO has been helping companies help themselves via his business and supply chain management (B+SCM) consultancy and training engagements since 2014.
He began his corporate career as an industrial engineer and went on to handle managerial and executive positions in Avon Products Manufacturing (Sr. Manager), 2Go Freight (AVP), RAMCAR’s Battery Group (VP), and DHL Supply Chain (Sector Head).
He took up executive development courses from the Asian Institute of Management, Asian Productivity Organization, Center for Creative Leadership, Columbia University, and Michigan State University. He is a USAID and World Bank-IFC accredited consultant.
Norman is an Industrial Engineering graduate of the University of Santo Tomas and has master’s units in Industrial Engineering from the University of the Philippines. He is past President and Executive Director of the Supply Chain Management Association of the Philippines. He is also a Founding Trustee and VP of Value Chain of the Asia Council for Small Business PH Chapter. He was a former Chair of the Business Administration Program of Thames International Business School where he led the faculty team online.
His corporate experience spanned 31 years. His many other hats include being a business school lecturer, Go Negosyo mentor and coach, and an on-demand B+SCM coach.
He began his corporate career as an industrial engineer and went on to handle managerial and executive positions in Avon Products Manufacturing (Sr. Manager), 2Go Freight (AVP), RAMCAR’s Battery Group (VP), and DHL Supply Chain (Sector Head).
He took up executive development courses from the Asian Institute of Management, Asian Productivity Organization, Center for Creative Leadership, Columbia University, and Michigan State University. He is a USAID and World Bank-IFC accredited consultant.
Norman is an Industrial Engineering graduate of the University of Santo Tomas and has master’s units in Industrial Engineering from the University of the Philippines. He is past President and Executive Director of the Supply Chain Management Association of the Philippines. He is also a Founding Trustee and VP of Value Chain of the Asia Council for Small Business PH Chapter. He was a former Chair of the Business Administration Program of Thames International Business School where he led the faculty team online.
His corporate experience spanned 31 years. His many other hats include being a business school lecturer, Go Negosyo mentor and coach, and an on-demand B+SCM coach.
LIVE ZOOM MEETING / Q&A
Tuesday | October 10, 2023
9:00 AM - 4:00 PM
Tuesday | October 10, 2023
9:00 AM - 4:00 PM
REGISTER FOR THIS FULL COURSE ONLINE TRAINING.
Click the correct type of rate for smooth transaction.
Click the correct type of rate for smooth transaction.
SUPER SAVER |
GREAT DEAL |
EARLY BIRD |
REGULAR RATE |
1,300 |
1,500 |
1,700 |
2,000 |
per person |
per person |
per person |
per person |
Payment Date shall be made on or before Sep. 15, 2023 |
Payment Date shall be made on Sep. 16 - 24, 2023 |
Payment Date shall be made on Sep. 25 - Oct. 3, 2023 |
Payment Date shall be made on October 4 - 10, 2023 |
PAYMENT INCLUDES:
- One (1) Slot for the online training
- PDF File of the Speaker's presentation
- Thirty-day exclusive access to the recorded online training via our YouTube Channel
- Signed Electronic Certification