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​​​Leading with Emotional Intelligence


YOUR WEBINAR HOST
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Vivian C. Cruz, GTP-CPHR

Certified IECL Organizational and Executive Coach
A senior business leader with exposure in selected Asian market, Vivian Cruz, the Chief Organization Capability Officer of i-Leap Management and Consultancy Services, Inc., has been in the field of human resources function for more than two decades.   A versatile in her field of competence, she has in-depth knowledge and skills in all facets of the function – talent acquisition; talent management, development and retention; total rewards; talent engagement; organization development; human capital management system; employer branding; employee and industrial relations; HR analytics, corporate social responsibility and stakeholder management.

Vivian has been instrumental in the success of the regional operating headquarter and shared services office set-up for a top brand cruise line, making it fully operational in 6-months.   As an Asia HR Business Leader for an American power generation company, she led the region’s accreditation as places to work by Investors in People, where the accrediting body was amazed on how company values were embedded to the daily lives of the employees and its talent development initiatives being part of the organization’s culture which led to appointment of Filipino talents in regional and global roles.   She is expose to the manufacturing set up and has been expose to managing a unionized environment and was able to settle an automotive battery plant’s intercompany labor union dispute.

Collaborative, with business acumen and a connector, Vivian possess mastery in business partnering which enabled her to be recognized by her company of affiliations as one of its outstanding leaders.
Prior to venturing into business consultancy, she was connected with Royal Caribbean Cruises, Ltd, as the HR Director for Asia Pacific managing Philippines, India, Indonesia, Singapore, Hong Kong and Australia HR operations; AES as Asia HR Business Partner covering Philippines, India, Sri Lanka, and Vietnam; Assistant Vice President for Manufacturing HR for the Ramcar Battery Group; Plant HR Manager for James Hardie Philippines, Inc., Plant HR Manager for Kraft Foods Philippines Inc., HR Administrator for Alcan Starpack Packaging Corporation; HR Administrator for Schneider Electric Philippines; HR Manager for Citishoppe, Inc., HR Manager for First Ridge Concrete Aggregates; Benefits and Development Officer for CEPA Tileman Project Management Corporation; Professor for Medical Center Lucena Educational Institution.
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She completed her certification program in Project Management at the Asian Institute of Management, Strategic Leadership Course on line via Columbia University and a certified Hay (Job Evaluation methodology) practitioner.  She is also an IECL (Institute of Executive Coaching and Leadership) by GrowthOps Certified Coach and the first Filipino CPHR – Global Training Partner.  She took up Liberal Arts and Commerce, major in Political Science and Accounting at MS Enverga University Foundation where she graduated Cum Laude
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Leading with Emotional Intelligence
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More than 3,000 studies on emotional intelligence have shown that emotional intelligence contributes to both professional and personal success. Boosting your emotional quotient, or EQ, is tied to more effective leadership, better decision-making, career success, as well as happiness and relationship satisfaction.  80 to 90% of the professional competencies that differentiate top performance are related to emotional intelligence.  When companies harness the people’s emotional intelligence, they see phenomenal returns on their investment as high as 1000%.  Increasing your emotional intelligence will pay off in multiple ways but it will also require practice.  Just like any skill, emotional intelligence takes some time to develop, and practice will increase your confidence and competence.

The 8-hour session will focus on how leaders can unleash their emotional intelligence and use it to strengthen their capability to influence their leaders, their peers, and their team member.  At the end of the session, the participants will be able to -

  1. Understand the brain science of EQ
  2. Know and manage oneself better by exploring their emotions
  3. Understand others and exercise empathy
  4. Effectively lead others and become an inspirational leader

The workshop will cover the following topics - 
     
  1. The emotionally intelligent leader
    1. Overview of EQ
    2. The brain science of EQ
    3. Leading people and organization
  2. Knowing and managing oneself
    1. Getting to know oneself
    2. Exploring emotions
    3. Self-control
    4. Understanding triggers
    5. Managing triggers
    6. Self-care and support
  3. Understanding others
    1. Understanding humans at work
    2. Extending empathy
  4. Leading others
    1. Creating safety and inclusion
    2. Facilitating teams
    3. Catalyzing change
    4. Inspirational leadership

The learning session will be interactive, and participants will be expose to various learning medium – conversation about conceptual framework comprises 50% of the session, 20% mentoring and sharing of insights, and 30% learning by doing through interactive workshops and business case discussions.


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LIVE ZOOM MEETING / Q&A

Tuesday | May 9, 2023
9:00 AM - 5:00 PM
REGISTER FOR THIS FULL COURSE ONLINE TRAINING.
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PAYMENT INCLUDES:
  • One (1) Slot for the online training
  • PDF File of the Speaker's presentation
  • Thirty-day exclusive access to the recorded online training via our YouTube Channel
  • Signed Electronic Certification 
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  • Home
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    • In-House Training & Workshops
  • Contact Us
  • Clients
    • IN-HOUSE ONLINE TRAINING GALLERY
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