Managing with Assertive Confidence
YOUR WEBINAR HOST
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Suzette C. Siapno Resource Speaker | Consultant | Coach Management Consultant Board Certified NLP Practitioner- TD. USA Certified Success and Life Coach |
Suzette C. Siapno is a passionate speaker, trainer, and coach in social intelligence, communication, and soft-skills. She has worked with global multinational companies and corporate clients from diverse industries, including, telecommunications, banking and financial institutions, healthcare companies, and leading insurance companies.
Suzette believes that every individual should maximize their full potential, and she takes pride in helping individuals elevate their ability to connect and influence people through their Appearance, Behavior, and Communication skills.
Before her speaking career, Suzette worked for 5 different airlines both international (Northwest and Delta Airlines) and local (Philippine Airlines, Tiger Airways, Cebu Pacific’s CEBGO). She worked for Philippine Airlines as an International Flight Attendant and her passion for training started when she was promoted to the Lead Cabin Crew position with Delta Airlines and got to mentor and train flight attendants in 2003. After Delta Airlines, she then continued her love for training and held a Flight Attendant Instructor, Checker, and Rater position at Tiger Airways and Cebu Pacific’s Cebgo. Through this, she acquired an appreciation for high standards in service excellence, leadership and managing perceptions through visual communication in a person’s image.
After her stint with the airline industry, Suzette has accumulated years of corporate experience in the retail and consultancy industry leading her to interact well with people across all levels, understand corporate needs, and deliver effective solutions to meet client requirements.
A lifelong learner, Suzette earned her On-Site U.S. certifications on Neuro-Linguistic Programming, Success and Life Coaching, Emotional Freedom Techniques, T.I.M.E. Techniques, and Clinical Hypnotherapy. She is a sought-after speaker who facilitates engaging, motivating, practical and fun programs that brings results to the table.
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Learning Session Description
Effective managers and leaders balance out their assertiveness by forming positive connections with people whether they are individual contributors or top managers in the organization. Communicating clearly and personally is crucial to be an effective manager and leader which requires assertiveness. This webinar will equip you with the necessary tools to harness assertiveness as a leader.
Learning Session Objectives
The specific objectives of this unique 4-hour fun-filled learning experience is for the participants to:
1. KNOW the different communication style and discover his own.
2. ACKNOWLEDGE the barriers in assertiveness and know how to overcome them.
3. APPRECIATE why assertiveness is crucial to being a good leader.
4. BE assertive as a leader by practicing assertiveness in the ABC’s of projecting a leader image.
Learning Session Outline
Session 1: The Role of Assertiveness in Leadership
Session 2: Understanding the 5 Communication Styles to Manage Different Personalities Effectively
Session 4: Techniques to become assertive while projecting the ABC’s of leadership Image
Suzette believes that every individual should maximize their full potential, and she takes pride in helping individuals elevate their ability to connect and influence people through their Appearance, Behavior, and Communication skills.
Before her speaking career, Suzette worked for 5 different airlines both international (Northwest and Delta Airlines) and local (Philippine Airlines, Tiger Airways, Cebu Pacific’s CEBGO). She worked for Philippine Airlines as an International Flight Attendant and her passion for training started when she was promoted to the Lead Cabin Crew position with Delta Airlines and got to mentor and train flight attendants in 2003. After Delta Airlines, she then continued her love for training and held a Flight Attendant Instructor, Checker, and Rater position at Tiger Airways and Cebu Pacific’s Cebgo. Through this, she acquired an appreciation for high standards in service excellence, leadership and managing perceptions through visual communication in a person’s image.
After her stint with the airline industry, Suzette has accumulated years of corporate experience in the retail and consultancy industry leading her to interact well with people across all levels, understand corporate needs, and deliver effective solutions to meet client requirements.
A lifelong learner, Suzette earned her On-Site U.S. certifications on Neuro-Linguistic Programming, Success and Life Coaching, Emotional Freedom Techniques, T.I.M.E. Techniques, and Clinical Hypnotherapy. She is a sought-after speaker who facilitates engaging, motivating, practical and fun programs that brings results to the table.
-----------------------------------------
Learning Session Description
Effective managers and leaders balance out their assertiveness by forming positive connections with people whether they are individual contributors or top managers in the organization. Communicating clearly and personally is crucial to be an effective manager and leader which requires assertiveness. This webinar will equip you with the necessary tools to harness assertiveness as a leader.
Learning Session Objectives
The specific objectives of this unique 4-hour fun-filled learning experience is for the participants to:
1. KNOW the different communication style and discover his own.
2. ACKNOWLEDGE the barriers in assertiveness and know how to overcome them.
3. APPRECIATE why assertiveness is crucial to being a good leader.
4. BE assertive as a leader by practicing assertiveness in the ABC’s of projecting a leader image.
Learning Session Outline
Session 1: The Role of Assertiveness in Leadership
- What is assertiveness?
- Why is assertiveness crucial to being a leader?
- Top 5 Barriers and benefits of being an assertive leader.
Session 2: Understanding the 5 Communication Styles to Manage Different Personalities Effectively
- Aggressive
- Submissive
- Passive-Aggressive
- Assertive
Session 4: Techniques to become assertive while projecting the ABC’s of leadership Image
- The right mindset
- The right Appearance
- 3 elements of interpersonal communication
- Assertive Body Language
- Sounding Assertive
- Assertive Words to use
- The right Behavior
- Know you Assertiveness Quotient
- Politeness while being assertive
- The right way of Communicating
- Assertive Selling of ideas
- Setting Boundaries
- Saying NO
- Direct Communication
- Effective Assertive communication framework
LIVE ZOOM MEETING / Q&A
Saturday | December 18, 2021
9:00 AM - 12:00 NN
Saturday | December 18, 2021
9:00 AM - 12:00 NN
REGISTER FOR THIS FULL COURSE ONLINE TRAINING.
Click the correct type of rate for smooth transaction.
Click the correct type of rate for smooth transaction.
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1100 |
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Payment Date shall be made on or before November 21, 2021 |
Payment Date shall be made on Nov. 22 - Dec 1, 2021 |
Payment Date shall be made on Dec. 2 - 11, 2021 |
Payment Date shall be made on Dec. 12 - 18, 2021 |
PAYMENT INCLUDES:
- One (1) Slot for the online training
- PDF File of the Speaker's presentation
- Thirty-day exclusive access to the recorded online training via our YouTube Channel
- Signed Electronic Certification