OVERVIEW
Up Your Customer Experience Game in a one-day seminar you don’t want to miss.
After attending this event, you will learn the following:
The one-day training will be conducted by The Corporate Entertrainer, Myron Sta. Ana. It will be divided into three (3) modules:
This course is designed for everyone but would be especially beneficial if you are:
After attending this event, you will learn the following:
- How to relate with today’s consumers.
- Learn today’s best practices in CSE and make your own strategies based on them.
- Establish an enjoyable and satisfactory experience for your customers.
- Design and execute a Customer Journey and find the important key touchpoints where to make sale.
The one-day training will be conducted by The Corporate Entertrainer, Myron Sta. Ana. It will be divided into three (3) modules:
- Refreshing the Management’s Perspective Towards Customer Service
- Ten (10) Best Practices in Enhancing Customers’ Experience
- Designing a Customer Journey Map
This course is designed for everyone but would be especially beneficial if you are:
- An employee in the customer service department who assist customers
- In the sales and marketing field who regularly interact with customers
- A frontliner like receptionist, telephone operators and even secretaries and executive assistants.
- Officers, supervisors, and managers can greatly benefit from this one-day training too.
Held at WIDUS HOTEL, Clarkfield Freeport Zone, Pampanga
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